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  • Is there a minimum age requirement?
    Yes, guests must be at least 16 years old to use our facilities. Guests ages 12-15 may also participate with parent supervision.
  • Do I need to make a reservation?
    No reservations are required to visit Löyly Nordic Spa.
  • What is a Nordic spa?
    A Nordic spa is a wellness retreat that follows the traditional Scandinavian practice of hot and cold therapy, combining saunas, cold plunges, and relaxation areas to promote relaxation, circulation, and overall well-being.
  • What should I bring?
    We recommend bringing a bathing suit, sandals, and a reusable water bottle. Towels are available for rent, but you’re welcome to bring your own.
  • Where are you located and parking options?
    We are located at 564 East Park Avenue, Orem, Utah 84097, conveniently situated next to University Place. Parking is free around the area.
  • What should I bring for my visit?
    We recommend bringing a bathing suit and towel for the sauna and cold plunge. Sauna hats and towels are provided for a fee/purchase.
  • How long can I stay?
    You’re welcome to stay as long as you’d like within our operating hours.
  • What are the hygiene protocols?
    We follow strict cleaning and sanitization procedures. Guests are also required to shower before entering any pools or saunas.
  • Is the spa co-ed?
    Yes, our facilities are co-ed, and swimwear is required at all times.
  • Can I visit if I’m pregnant or have a medical condition?
    If you are pregnant or have any medical conditions (such as heart issues or high blood pressure), we recommend consulting your doctor before using the sauna or cold plunge.
  • Do you offer memberships?
    Yes, we offer memberships with exclusive benefits, discounts, and unlimited access. Memberships start at $45/mo. Contact us for more details.
  • What is your membership cancellation policy?
    Cancellations must be made via email with 30-days notice. Any cancellation made prior to 6-months is subject to a processing fee.
  • Do you offer private events or group bookings?
    Yes! We provide private bookings for corporate events, special occasions, and wellness retreats. Please refer to our Löyly After Dark page for more information!
  • What does the annual membership fee cover?
    This fee helps support facility maintenance, upgrades, and continued enhancements to your membership experience. The annual membership fee also price-locks your rate for a 12-month period.
  • Is the annual membership fee included in my membership cost?
    No, the annual membership fee is a separate charge from your membership dues. It is a one-time yearly fee that applies to all active members.
  • When is the annual membership fee charged?
    The fee is charged at the time of membership purchase and then automatically renews at the beginning of each year of your membership.
  • What is the annual membership fee?
    The annual membership fee is an $80 charge that helps maintain the quality of our facilities and services. It is required with the purchase of your membership.
  • Is the annual membership fee refundable?
    No, the annual membership fee is non-refundable as stated in the membership agreement.

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