FAQ

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Frequently Asked Questions

General Information

What is a Nordic spa?
A Nordic spa is a wellness retreat that follows the traditional Scandinavian practice of hot and cold therapy, combining saunas, cold plunges, and relaxation areas to promote relaxation, circulation, and overall well-being.
Do I need to make a reservation?
No reservations are required to visit Löyly Nordic Spa.
What should I bring?
We recommend bringing a bathing suit, sandals, and a reusable water bottle. Towels are available for rent, but you’re welcome to bring your own.
Is there a minimum age requirement?
Yes, guests must be at least 16 years old to use our facilities. Guests ages 12-15 may also participate with parent supervision.
Can I pay with my HSA/FSA
Save an average of 30% on your Löyly Nordic Spa membership this year by using your HSA/FSA to reimburse your membership fees.

Spa Experience

How Long Can I Stay
You’re welcome to stay as long as you’d like within our operating hours.
Where are you located and parking options?
We are located at 564 East Park Avenue, Orem, Utah 84097, conveniently situated next to University Place.  Parking is free around the area.

Health and Safety

Can I visit if I’m pregnant or have a medical condition?
If you are pregnant or have any medical conditions (such as heart issues or high blood pressure), we recommend consulting your doctor before using the sauna or cold plunge.
Is the spa co-ed?
Yes, our facilities are co-ed, and swimwear is required at all times.
What are the hygiene protocols?
We follow strict cleaning and sanitization procedures. Guests are also required to shower before entering any pools or saunas.

Membership and Policies

Do you offer memberships?
Yes, we offer memberships with exclusive benefits, discounts, and unlimited access. Memberships start at $45/mo. Contact us for more details.
What is your membership cancellation policy?
Cancellations must be made via email with 30-days notice. Any cancellation made prior to 6-months is subject to a processing fee.
Do you offer private events or group bookings?
Yes! We provide private bookings for corporate events, special occasions, and wellness retreats. Please refer to our Löyly After Dark page for more information!